Website Disclaimer (In Brief):
The information contained in this website is for general information purposes only. The information is provided by GP Cleaners Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of GP Cleaners Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, GP Cleaners Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Warranty and Returns Policy:
If within 12 calender months or a stipulated time scale limited by the individual manufacturer, of goods being delivered, any defect in the goods is discovered which is directly due to faulty materials or workmanship, or if a valid claim is made by the customer due to loss or damage in transit, GP Cleaners Limited will at its discretion remedy the defect or damage by replacement or repair or give credit to the customer.
The guarantee will be subject to the following conditions, it will not apply to any defects or damage resulting to any alteration or modification to the goods without GP Cleaners Limited prior written consent, incorrect storage, normal wear and tear, misuse, abnormal conditions, incorrect installation by anyone other than GP Cleaners Limited, maintenance or repair not carried out by GP Cleaners Limited or use which is not in accordance with GP Cleaners Limited or the manufacturers instructions.
We undertake that the goods delivered to the Buyer will be of the described technical specification and the GP Cleaners Limited duty to the buyer relating to the quality of the goods delivered shall be limited wholly and exclusively to the duty to deliver goods of the aforesaid quality.
Save as aforesaid any warranty or conditions, statutory or otherwise express or implied, whether oral or written as to qualify of the goods or the fitness for a particular purpose are excluded and negatived.
The application and use of the goods is the absolute responsibilty of the Buyer. Any other advice and information supplied by GP Cleaners Limited, whether verbally, in writing or by way of trials or tests, is given without warranty and the Buyer shall be deemed to have carried out his own tests to ensure the suitability of the goods for his intended purposes and applications and the Buyer shall be deemed to have placed no reliance on any advice, information or data provided by us.
These terms and conditions do not affect consumers statutory rights.
Occasionally we get things wrong, but we are committed to putting them right when we do. If for any reason you wish to complain you can speak to anyone in our customer services department who will endeavor to solve the matter to your satisfaction. You can email us, phone us or write to us with any comments or complaints you have, or contact Mr Roger Giles (Proprieter) direct.
Delivery (UK Mainland);
Delivery (UK Mainland):
Other than the largest machines in our range, we stock all the products listed on this site and dispatch them direct from our own warehouse. We aim to deliver all orders complete within 3 to 5 working days. All orders are confirmed during business hours, together with details of stock availability and delivery times. We deliver Monday to Friday between 8am – 5pm but specific delivery days, including Saturdays, and alternative delivery addresses can be accommodated subject to our own security checks. Standard Delivery over £95 plus VAT is now FREE. Unfortunately deliveries to the Highlands and islands are classed as non-standard and will incur extra delivery costs, this will be confirmed before dispatch. Separate delivery and collection charges apply to larger hire equipment. Very large and heavy items are despatched with a special pallet delivery service.
We do not deliver any items to Northern Ireland, Eire, The Channel Islands, The Isle of Man or Europe.
Any delivery dates quoted by G.P. Cleaners Limited whether verbally or otherwise are estimates only and in regard to any such date, time shall not be of the essence.
Delivery of the goods to the customers address or any other place stipulated by him shall constitute delivery and the risk therein shall pass on such delivery to the customer.
G.P. Cleaners Limited shall be entitled to make partial deliveries, or deliveries by instalments and these conditions shall apply to each partial delivery.
All goods will be delivered (or-credited) not more than 28 days after the original invoice date.
G.P. Cleaners Limited will not be responsible for lost or damaged goods in transit or loss of the goods or part thereof in transit unless the customer gives written notice of a claim to G.P. Cleaners Limited and to the carrier. In case of damage within three days of having received the goods and in the case of loss or shortage within three days of the date of invoice. The customer will be asked to sign a copy of the company’s carrier’s delivery manifest as acknowledgement of receipt of goods. The customer should inspect the goods as thoroughly as an unqualified signature can be deemed to signify the customers’ acceptance that the goods are in good condition.
You have the right to cancel your order at any time before a confirmed delivery date.
You have the right to cancel your order within 7 working days of receiving your product without giving a reason providing the goods are unused and in a resalable condition, you would have to pay the cost of returning the goods to us at your cost and a small administration fee will be charged.
How to order from us online:
Find the product
a) Click on ‘Our Products’ which takes you to the main catalogue screen,
b) Click on the category of interest,
c) Browse down the list of available products with brief description, code number and price.
d) Click on item name for detailed product information or to order the product.
Once on our secure server choose your payment method, complete your details and click on ‘submit’. Your order will then be collected by our sales team who will process it immediately.
Remember, we’re here to help!
GP Cleaners Limited.
Unit F3, Innsworth Technology Park
Tel +44 (0)1452-731630
No matter how you order, we offer a variety of ways to pay, including;
1. Credit or debit card (Mastercard, Visa, Switch, Solo, etc), PayPal or by Electronic Bank Transfer.
2. Pro-forma invoice. We will send you a pro-forma invoice once we receive your order. Simply post your payment by cheque made payable to; GP Cleaners Limited to;
GP Cleaners Limited, Unit F3, Innsworth Technology Park, Innsworth Lane, Innsworth, Gloucester, Gloucestershire, United Kingdom, GL3 1DL and we will despatch your goods on receipt of your payment.
3. Nett monthly account facility (you must have an established credit account to use this facility)
Please note that we do not open credit accounts for ‘one-off’ orders except in the case of local authority departments and registered charities who can submit an original purchase order to the address above. We are pleased, however, to open credit facilities to corporate customers ordering consumable products on a regular basis, simply call our accounts department for a credit application form.
Notice to US visiting forces in the United Kingdom.
We are able to supply goods VAT exempt in accordance with the arrangement between the US Government and HM Customs & Excise (Ref: PRIV 46/7)
Privacy and Security Policy:
When you visit our Web site and access information you remain anonymous. We do not rquire you to register or provide personal information to us to view our site.
There are occasions when we will ask for additional information. We do this to better understand and respond to your needs and provide you with services that may be valuable to you. For example, personally identifiable information will be collected in order for you to order products or make detailed enquiries.
GP Cleaners Limited will not provide any of your personal information to other organisations or third parties unless required to do so by law.
We do not sell our clients personal information to anyone. We will take appropriate steps to protect your personal information in storage.We provide links to many third party sites. Since we have no control over those websites, we encourage you to review the privacy policies posted there.
You may decide to send us personally indentifying information, such as a message containing personal information. We will only use this information to identify you as a client and to determine how to respond to your message.
We will not use this information for any other purpose other than to resolve the matter identified in your message. You can help us maintain the accuracy of your information by notifying us of any changes to your address, title, phone number, or e-mail address. To update your account file just send us an eMail.
In summary by using our Web site, you consent to the collection and use of information by gpcleaners.com, but all information collected will be processed in accordance with the United Kingdoms Data Protection legislation.
GP Cleaners Limited Environmental Policy:
Introduction and aim;
GP Cleaners Limited is a cleaning equipment and supplies business, operating from a site in Innsworth, Gloucester. Our main products are cleaning equipment and other associated products. We recognise that our operations result in emissions to air and water, and the generation of waste. It is our aim to comply with legislation and other requirements, continue to reduce the environmental impacts of our business and operate in an environmentally responsible manner.
This environmental policy applies to all of our operations including management, office services, servicing and repairs, delivery and procurement. Mr Roger Giles (Proprietor) is responsible for ensuring that the policy is implemented. However, all employees have a responsibility in their area to ensure that the aims and objectives of the policy are met.
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Where do the cookies come from?
Cookies used on this site do not contain any personal information. Any information collected is anonymous and generalised. This site will not sell any email addresses and names to any third party Any email addresses/names left in comments or mentioned in emails sent to us will be kept private and not sold to anyone Your privacy is respected at all times!
If you wish to know how to remove cookies then AboutCookies.org should be of help.
As this site uses advertising and software that was created by another person or company, the usage of cookies is beyond our control and we may not be able to ask your permission.
GP Cleaners Limited, Unit F3, Innsworth Technology Park, Innsworth Lane, Gloucester, GL3 1DL. 01452 731630 / 01242 300302
Registered In England & Wales Number 7217592 | VAT Registration Number GB 477 7705 95
All Images & Content © 2015 GP Cleaners Limited.